Block out time with me for whatever you need! I have 25 professional years in IT (computers), and 35 years messing around with guitars and guitar tech. I can walk you through hooking up and configuring that new piece of gear, help you build tones, and work with you to diagnose issues with your guitar, computer, or signal chain.
Let me know after booking but before our meeting what you want to cover. Include what you've done already, and any specs I should know about to do research in advance (Windows or Mac OS version, name of hardware or software and version, any issues or errors you're getting, etc). What I want most is to maximize the time I have with you to get your concerns resolved.
There is NO GUARANTEE that I will be able to fix your issue in the time you've paid for, but I will do my level best to resolve issues, and get you on the path to full use, whatever that may mean.
I am an entirely self-taught guitarist, and while I am good, I am not a good guitar teacher - I don't even know how I know half the shit I do, so I'm in no position to teach you. I can walk you through tech issues or learning how to use your new gear, and we'll both have fun doing it!